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MW Compound Shipping Policy
We respect federal state and city laws, our shipping restrictions are detailed below on the footer and they are automatically updated by WAAVE compliance.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your payment confirmation. You’ll receive a notification via email once your order has shipped, including tracking details. If we’re experiencing a high volume of orders or carrier delays, shipments may take an additional 1–2 business days.
Shipping Rates & Delivery Estimates
Our shipping policy is designed to be straightforward and flexible based on your needs. For orders totaling under $150, standard shipping via USPS, UPS, or FedEx typically takes 3–5 business days, with the shipping cost calculated at checkout. However, we offer free standard shipping (3–5 business days) on all orders of $150 or more. Delivery times are estimates and may vary based on your location or carrier delays.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number. Please allow up to 24 hours for tracking information to update after shipment.
Lost, Damaged, or Delayed Packages
Forged Peptides is not responsible for delays caused by shipping carriers, incorrect addresses, or weather conditions. If your package is lost or arrives damaged, please contact us within 7 days of delivery at orders@mwcompounds.com and include your order number and photos (if applicable).
Address Accuracy
Please ensure all shipping details are entered correctly during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Questions?
If you have any questions regarding your order or our shipping policy, please contact us at: orders@mwcompounds.com
Do we accept refunds?
We do not accept returns of peptides due to possible product degradation. We will accept limited returns if a product arrives damaged. Please contact customer service at orders@mwcompounds.com for instructions. If shipment has been lost by the carrier (i.e. USPS, UPS,…) and it is not recovered, and the delivery confirmation report shows a non-delivery then we will reship at no cost to the customer. However, if the shipment is claimed to be lost by the carrier (i.e. USPS) and the delivery confirmation shows “delivered” then our guarantee has been fulfilled and WE WILL NOT RESHIP FREE OF CHARGE.
If a product is missing from your order then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.
How do returns work?
We offer multiple convenient payment options:
If we accept your return, you will receive a refund minus the shipping charges and a 15% restocking fee. Please contact us at orders@mwcompounds.com for shipping labels and return information.
How are chargebacks handled?
Chargebacks are taken very seriously and will be treated as fraud against our company. If you have changed your mind about a product, it is not grounds for filing a fraudulent usage claim.
Please contact us if you have any issues with a product to explore your options.
You can find more information about consumer laws in the Fair Credit Billing Act.